General Terms and Conditions for Busool

1. Introduction

These Terms and Conditions govern your access to and use of the Busool application, tools, features, and related services (“the Service”). By using the Service, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the Service.

2. Use of the Service

• You may use the Service only for lawful purposes and in accordance with these Terms.
• You are responsible for ensuring that any information you provide is accurate and up to date.
• We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. User Accounts

• Certain features may require you to create an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorised access or security breach.
• We may suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

• Use the Service for unlawful, harmful, or fraudulent activities.
• Attempt to gain unauthorised access to systems, data, or accounts.
• Interfere with the performance, security, or integrity of the Service.
• Upload or transmit malicious code, spam, or harmful content.

We reserve the right to take appropriate action against misuse, including account suspension or legal action.

5. Intellectual Property

• All content, branding, design elements, and software within the Service are owned by or licensed to us.
• You may not copy, modify, distribute, or reverse-engineer any part of the Service without written permission.
• User-generated content remains your property, but you grant us a limited licence to store and display it as needed to operate the Service.

6. Data Protection and Privacy

• We process personal information in accordance with our Privacy Policy and applicable regulations, including GDPR.
• By using the Service, you acknowledge that your data may be processed for operational, security, and support purposes.
• For email-related communication, the Email Communication Terms & Conditions apply.

7. Third-Party Services

• The Service may integrate with or rely on third-party tools or providers.
• We are not responsible for the content, policies, or performance of third-party services.
• Your use of third-party services is subject to their respective terms.

8. Availability and Maintenance

• We aim to provide reliable access but do not guarantee uninterrupted or error-free operation.
• Scheduled or emergency maintenance may temporarily affect availability.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.
• We do not guarantee that the Service will meet your specific requirements or expectations.
• Your use of the Service is at your own risk.

10. Changes to These Terms

We may update these Terms from time to time. Significant changes will be communicated through the Service or via email where appropriate.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Termination

We may suspend or terminate your access to the Service if:

• You violate these Terms or engage in prohibited conduct.
• You misuse the platform or engage in harmful activities.
• We are required to do so by law or legal process.

Upon termination, your right to use the Service ceases immediately.

12. Contact

If you have questions about these Terms, you may contact us through the support channels provided within the application.

Cookies Policy for Busool

1. Introduction

This Cookies Policy explains how Busool (“we”, “us”, or “our”) uses cookies and similar technologies when you access or use our website, application, and related services (“the Service”). By continuing to use the Service, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an application. They help websites function properly, improve user experience, and provide analytical insights.

Cookies may be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (remain on your device for a set period)
• First-party cookies (set by us)
• Third-party cookies (set by external providers)

3. How We Use Cookies

We use cookies to support the functionality, performance, and security of the Service. This includes:

a. Essential Cookies

These cookies are required for the Service to operate correctly. They enable:

• Core functionality
• Security features
• User session management

You cannot disable essential cookies, as the Service will not function without them.

b. Performance and Analytics Cookies

These cookies help us understand how users interact with the Service. They allow us to:

• Analyse traffic and usage patterns
• Improve features and user experience
• Identify technical issues

We may use trusted third-party analytics providers (e.g., Google Analytics) for this purpose.

c. Preference Cookies

These cookies remember your settings and choices, such as:

• Language preferences
• Display options
• Saved user preferences

They enhance your experience by making the Service more personalised.

d. Functional Cookies

These cookies support optional features, such as:

• Enhanced UI components
• Interactive elements
• Customised content

e. Marketing or Tracking Cookies (If Applicable)

If used, these cookies help deliver relevant content or measure the effectiveness of campaigns. Note: Busool does not currently use advertising cookies, but this section is included for future compatibility.

4. Third-Party Cookies

Some cookies may be placed by third-party service providers that support our operations, such as:

• Analytics platforms
• Cloud hosting providers
• Security and performance tools

These providers may process data in accordance with their own privacy policies.

5. Managing Cookies

You have control over how cookies are used on your device.

Browser Controls

Most browsers allow you to:

• Block cookies
• Delete existing cookies
• Receive alerts before cookies are stored

Instructions vary by browser; refer to your browser's help section for guidance.

Opt-Out of Analytics

If we use analytics tools, you may be able to opt out through the provider's settings or browser add-ons.

Disabling Cookies

If you disable certain cookies:

• Some features may not work correctly
• The Service may not function as intended
• Your experience may be limited

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

7. Contact Us

If you have questions about this Cookies Policy or how we use cookies, you can contact us through the support options provided within the application.

Privacy Policy for Busool

1. Introduction

This Privacy Policy explains how Busool (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access or use our website, application, and related services (“the Service”). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

a. Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Account details
• Support messages or form submissions
• Preferences and settings

b. Automatically Collected Information

When you use the Service, we may automatically collect:

• IP address
• Device information
• Browser type
• Usage data and interaction logs
• Approximate location (based on IP)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to support functionality, analytics, and user experience. For full details, refer to our Cookies Policy.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Improve performance, features, and user experience
• Communicate with you regarding updates, support, or service-related messages
• Send optional promotional or informational emails (with your consent)
• Ensure security, prevent misuse, and detect fraudulent activity
• Comply with legal obligations

We do not sell or rent your personal information.

4. Legal Basis for Processing (GDPR)

Where applicable, we process your information under one or more of the following legal bases:

• Consent — when you opt in to communications or optional features
• Contract — when processing is necessary to provide the Service
• Legitimate Interests — such as improving the Service or preventing misuse
• Legal Obligation — when required by law or regulatory authorities

5. How We Share Your Information

We may share your information with:

• Trusted service providers supporting hosting, analytics, email delivery, or security
• Legal authorities when required to comply with applicable laws
• Third-party integrations you choose to use within the Service

We do not share your information with third parties for their own marketing purposes. All third-party processors must handle your data securely and in accordance with applicable regulations.

6. Data Storage and Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. While no system is completely secure, we take appropriate steps to safeguard your data.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Service
• Fulfil the purposes outlined in this policy
• Comply with legal or regulatory requirements

You may request deletion of your data at any time (see Section 9).

8. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of your data
• Correction — update inaccurate or incomplete information
• Deletion — request removal of your data
• Restriction — limit how your data is processed
• Objection — opt out of certain processing activities
• Data Portability — request transfer of your data to another service
• Withdraw Consent — opt out of optional communications at any time

Requests can be made through the support options provided within the application.

10. International Data Transfers

If your information is transferred outside your country or region, we ensure appropriate safeguards are in place, such as standard contractual clauses, verified compliance frameworks, or secure processing agreements.

11. Third-Party Links

The Service may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Service after updates indicates acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us through the support channels provided within the application.

Email Communication Terms and Conditions

Purpose of Communication

By providing your email address and opting in, you agree to receive communications related to our services, updates, announcements, and other relevant information. Emails may include promotional content where applicable.

How We Use Your Email

• Your email address will be used solely for communication purposes connected to our services.
• We do not sell, rent, or share your email address with third parties for marketing purposes.
• Your information may be processed by trusted service providers who assist in delivering our emails.

Your Rights and Control

• You may unsubscribe from email communications at any time by using the link provided in each email.
• You may request access, correction, or deletion of your email information in accordance with applicable data protection laws.

Data Protection

We handle your personal information in line with our Privacy Policy and applicable regulations, including GDPR. Reasonable technical and organisational measures are in place to protect your data.

Consent

By ticking the checkbox, you confirm that you have read and agree to these terms and conditions regarding email communication.